Terms and Conditions

New Year’s Booking Terms and Conditions

Booking Information

Please confirm surf adventure availability before purchasing your flight. Surf adventure prices do not include airfare and transportation to Santa Teresa. All major credit cards, checks and money orders are accepted. Please make checks payable to: Pura Vida Adventures. 50% reserves your space. The remaining 50% is due 45 days prior to arrival. Limited space in shared and private accommodations are available, please book your reservations early to receive preferred accommodations.

Travel and Flight Information

Please check with us to make sure we have space available in the camp date of your choice prior to booking your flight for your surf adventure.

Travel Documentation

You must bring a valid passport to enter and exit Costa Rica. Your passport must have at least six months remaining before expiration date to be valid. Costa Rica doesn’t require a Visa from most countries. Check with the Costa Rican Embassy for more information on documentation, immunizations and requirements.

New Year’s Cancellation Policy

The following is our cancellation policy for guests who reserved their surf retreat after May 1, 2020: There is no refund for arriving late or leaving an adventure early.

  • Cancel 31 days or more prior to the retreat start date: you can either apply 100% of your credit towards another retreat, OR receive a full refund minus a 3.5% processing fee of the total retreat package price.
  • Cancel 15 – 30 days prior to the retreat start date: you will be charged a cancellation fee of 50% of your total retreat package price.
  • Cancel 14 days or less: you will be charged a cancellation fee of 100% of your total retreat package price.

EXCEPTIONS to the above cancellation policy:

If the cancellation is COVID-19 related (Borders closed or Positive COVID-19 test*), you have two options:

  1. You can either postpone your reservation and apply 100% of the deposit to a future retreat within one year of your retreat date OR,
  2. We will refund your total reservation amount minus a 10% administrative fee of your retreat package price.

* You must provide proof of positive COVID-19 test.

 

The following is our cancellation policy for guests who reserved their surf retreat before May 1, 2020: There is no refund for arriving late or leaving an adventure early. If you cancel 60 days or more prior to the adventure start date: you can either apply a credit towards another adventure minus a $600 office fee or be charged a cancellation fee of 30% of your total retreat package. If you cancel 45 – 59 days prior to the adventure start date: you can either apply a credit towards another adventure minus an office fee of 50% of your total retreat package or be charged a cancellation fee of 65% of your total retreat package. If you cancel your reservation 30 – 44 days prior to the adventure start date: you can either apply a credit towards another adventure minus an office fee of 60% of your total retreat package  or be charged a cancellation fee of 75% of your total retreat package. If you cancel your reservation 15 – 29 days prior to the adventure start date: you can either apply a credit towards another adventure minus an office fee of 70% of your total retreat package or be charged a cancellation fee of 85% of your total retreat package. If you cancel 14 days or less to the adventure start date: you will be charged a 100% cancellation fee.

No Exceptions to Cancellation Policy: There are no exceptions to our cancellation policy including but not limited to weather, personal emergencies, flight cancellations or delays. We highly recommend purchasing Travel Protection Insurance.

 

Liability Release Forms

Guest who fail to provide personal information and signed liability release forms prior to your departure will not be allowed to join the surf adventure. The above cancellation policy will apply. Liability release forms will be sent along with your Welcome Packet once you have reserved a trip.

Welcome Packet

Once you have reserved an adventure, you will receive a Welcome Packet with all the tour information including a suggested packing list, liability release form and other informative information.